Scanning your photos
How long a scan takes, charging and Low Power Mode, scanning in the background, and "Grouping people…".
- Scanning a big libraryHow long a scan takes, why charging helps, what Low Power Mode does, and how scanning carries on when you leave the app.
- Why People says “Grouping people…”While faces are matched in your cloud collection, People shows “Grouping people…”. What it means, how long it takes, and what to do if it seems stuck.
Still need help?
Email us from the address you use for your Photohawk account, and tell us what you were doing and what happened. Start the subject with “Photohawk app:” so your message reaches the right team.