Friends & Family
Help with Photohawk Friends & Family for iPhone: getting started, face data and privacy, scanning, people, sharing and chats, and plans.
- Getting started3 articles
What Photohawk does, the two agreements it asks for, and your first scan.
- Face data and privacy2 articles
What stays on your phone, what goes to the cloud, and how to delete your face data or your account.
- Scanning your photos2 articles
How long a scan takes, charging and Low Power Mode, scanning in the background, and "Grouping people…".
- People2 articles
Naming people, merging them, "Not this person", and setting up your children.
- Sharing and chats2 articles
Sharing one time or automatically, the 14-day "Ready to send" period, inviting people, and chatting for free.
- Plans and billing2 articles
Free, Personal and Family, the 7-day free trial, and managing, cancelling or restoring a subscription.
- Troubleshooting and support3 articles
A paused scan, missing photos, signing in, and how to reach us.
Still need help?
Email us from the address you use for your Photohawk account, and tell us what you were doing and what happened. Start the subject with “Photohawk app:” so your message reaches the right team.
