Photohawk needs you to be signed in to your Photohawk account. It keeps your plan and your chats, and lets you share and receive photos.
"That didn't work. Check your details and try again."
- Check the email address for typos, and that it's the one you created your account with.
- Passwords are case-sensitive.
- New to Photohawk? Tap New to Photohawk? Create an account. If it says there's already an account for your email, tap Sign in instead.
Forgotten your password? Email us from your account's address (see below) and we'll help.
Face ID can't sign you in
After an email and password sign-in, Photohawk can offer Use Face ID to sign in next time?. If Face ID can't sign you in (for example after a new face was added to your iPhone), Photohawk says so: sign in with your password once, and you can turn Face ID on again. You can turn it on or off in Sharing and privacy → Account.
Asked to sign in again
- Photohawk keeps you signed in. If your session ended (for example after a long time away), the sign-in screen shows and you sign in once; nothing is lost.
- If your iPhone was locked or offline when Photohawk started, it waits and retries by itself instead of signing you out.
- If you signed out on purpose, sign back in with the same account to see your chats and your plan.
Still can't sign in?
Email support@photohawk.com from the address you use for Photohawk, with the subject starting Photohawk app:, and tell us what the screen says. We'll never ask for your password. See Contact Photohawk app support.
Questions people ask
Why do I need an account?
Your Photohawk account keeps your plan and your chats, and lets you share and receive photos.
Does Face ID store my password?
No. Sign in with Face ID keeps your sign-in in this iPhone's keychain, opened only with Face ID. Your password isn't stored.
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