Edits, such as a different crop, removing a filter or brightening a photo, are made by the photographer or event that took the photos, not by the gallery platform. That's the same whether you downloaded the photo free or bought it.
Contact them using the contact details in the gallery (or, if you bought the photo, the support address in your order confirmation), and include:
- the photo's file name (such as
IMG_2345.JPG), - your order reference, if you bought it,
- what you'd like changed, with a screenshot if it helps.
Edits are up to the photographer, and some may charge for them.
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