Photohawk Studio
Studio help
Running galleries on Photohawk Studio, and finding and downloading your photos from an event.
For photographers & organisers
Running galleries on Photohawk: uploading, selling, your team, payouts and your account.
- Getting started7 articles
What Photohawk does, your first gallery, and how pages, galleries and collections fit together.
- Change your workspace's web address
- Do you offer an affiliate or referral programme?
- Getting started with your first gallery
- Uploading photos6 articles
The web uploader, previews first, your own FTP server and video.
- Upload and sell videos
- Upload by FTP with your own FTP server
- Upload live from your camera with CloudTether
- Galleries23 articles
Create, duplicate and publish galleries, pages, search options, branding, passwords, watermarks and preview protection.
- Add a Meta Pixel to your galleries
- Add a Pinterest Tag to your galleries
- Add a TikTok Pixel to your galleries
- Selling and products12 articles
Selling or free downloads, product lists and prices, volume tiers, pre-orders, coupons, prints, WhatsApp delivery and payment methods.
Browse all - Orders and customers10 articles
Find and resend orders, refunds, receipts, exports, importing customers, subscribers and photos-ready emails.
Browse all - Team, sales and payouts5 articles
Invite people, choose who receives payouts, split revenue and get paid.
- Download a statement for your accountant
- How payouts work
- Invite people to your workspace, and their roles
- Plans and billing8 articles
Plans, storage, usage bills, custom domains and closing a workspace.
- Close your workspace
- Free-download galleries: how billing works
- How much storage am I using, and what if I go over?
Find & download your photos
Finding yourself in an event gallery, downloading your photos (free or paid), and orders and prints.
- Finding your photos5 articles
Find the gallery, then find yourself by bib number or a selfie.
- Can I buy photos for someone else?
- Find your photos by bib number or selfie
- How to find your race photos
- Downloading and buying16 articles
Free and paid downloads, getting your photos again, file sizes, WhatsApp delivery, payments and refunds.
Browse all - Print orders5 articles
Delivery times, tracking, changes, and prints that arrive damaged or look different.
Browse all - Privacy and face data1 article
How selfie search treats your face, and how to have your data deleted.
Still need help?
Our support team answers every message, usually within one working day.