Some difference is normal. Screens are lit from behind and set up differently, so photos often look brighter and more vivid on screen than on paper, and printers use a different range of colours.
If the difference looks large or wrong, contact the support address in your order confirmation with:
- your order reference,
- a screenshot of the photo you ordered,
- a photo of the print you received.
If it's a fault in the print, a reprint can be arranged.
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